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|Recruiting Company / Department :- VIKAND Solutions LLC
Hiring Position :- IT Technical Support
Payout or Salary :- Roughly Pay Of ₱ 50000.00 – 80000.00 a month
Apply On:- vikand.com
VIKAND Solutions LLC Careers | Job Description
Are you ready to take the next bold step in your career?
It takes a special person to excel with a global leader in Medical Services for the Maritime industry. VIKAND is looking for talented, independent, and accountable professionals to join its growing team.
VIKAND may be the perfect spot for you!
VIKAND’s mission is to provide the highest quality, timely, cost-effective healthcare possible with the support of our team of skilled professionals and the latest technology.
As VIKAND positions itself for long-term growth, we are currently seeking a self-starter to join us in the position of Technical Support. This position reports to the SVP and GM, IT.
**Please note that this position will work remotely initially then will be based in Manila, the Philippines, with the IT team.
- Application Support
- Document Management/SharePoint
- Desktop Support
- As a medical company we follow privacy laws. (Primarily HIPAA and GDPR)
- Support should always be looking to protect private data.
- This is a critical part of the job. All IT staff enforces/monitor compliance at all positions and will need to take ownership to make sure issues are resolved promptly.
- Connectivity anywhere in the world.
- Connectivity anywhere in the world.
- Hotspot setup and use.
- VPN experience.
- User access at restricted sites, such as onboard ships.
- Slow connections and work arounds.
- Basic onboarding of new employees.
- Help with access, printers, login etc.
- MFA usage
- Train employees on usage policies.
- Software updates. Patches, fixes, drivers, firmware updates.
- One Drive
- Vikand Direct
- ShareFile usage /SharePoint
- 5 years’ experience with a combination of technical certificates and/or undergraduate degree
- Certifications are preferred, but not required.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Must demonstrate excellent written/verbal interpersonal communication and problem-solving skills.
- Ability to manage own time and schedule own tasks. Must have the initiative to work efficiently without constant supervision and direction
- Ability to recognize, understand and appropriately handle sensitive information in a confidential manner
- Fluent in English
- Open to constructive feedback
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time
- Caring, compassionate, with an empathetic disposition.
- Enthusiastic team player with a can-do attitude
- Excellent organizational and time management skills
- Possess a professional appearance and attitude
VIKAND is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. VIKAND does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
Job Types: Full-time, Permanent
Pay: Php50,000.00 – Php80,000.00 per month
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Paid training
- 8 hour shift
- 13th month salary